Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

Ordered my seats in March. I received the incorrect order and shipped them back asking for the correct order.

It's the end of June and I still haven't received my product. No one will return my emails. Don't order from this company. Terrible customer service and very poor communication.

When I shipped my first seat covers back, they wanted me to pay for my own shipping. Product arrived in a beat up plastic bag. Everything has been a headache. I paid extra money for two tone seats and they sent me single tone leather.

Offered me 20% off the item. I agreed and mailed them back.

That was a month ago. Still no word after countless attempts at communicating.

Product or Service Mentioned: Lseat Com Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $736.

Preferred solution: Deliver product or service ordered.

I liked: Good quality leather.

I didn't like: Poor communication, Taking way too long to get the correct product, Getting the incorrect product.

  • Toyota Land Cruiser
Company wrote 0 private or public responses to the review from Jun 19, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Having a similar issue. The cover will not fit my seat.

I have called at least a dozen times and left 5 to 6 messages without reply.

I have sent emails with photos and a video showing the problems - without reply.

Now, I'm not sure what to do. Going to try dispute with my credit card company.

I'm out $900 at this point.

Extremely frustrated. Did you ever find a way to get your issue resolved?

to Jason Pampell #1393663

I told them I was going to send him to Georgia Small Claims Court if I didn't receive a refund. He refunded me.

Hope you get things worked out.

This is the info I had on him. His name is Ping Yang and the "business's" address is 8527 Leader Street, Houston, Texas 77036.

You May Also Like